Third Vadigran generation opts for IT professionalisation with Tyneso


Third Vadigran generation opts for IT professionalisation with Tyneso

Over the past 60 years, Belgian family company Vadigran has evolves from a producer of cereals for pet food to total pet supplier. Their mission has never been clearer: creating a more sustainable pet lifestyle. With extreme care for animals, people and the planet, they aim to provide sustainable happiness every day. Vadigran’s business model underwent a huge transformation and its IT infrastructure  needed to be adapted to match. And so the company started searching for a reliable partner to achieve its digital transformation roadmap.


Vadigran found that partner in Tyneso and so it happened. Thanks to good business practices, but also to a human connection, the two companies were soon on the same page. The foundation of Vadigran’s IT infrastructure is strong and the strategy clear, but internationalisation, strong growth and concrete cyber threats demand more. Building a reliable, highly secure network was a priority.


The needs of the business have changed. Whereas before, they had always gotten by with one internal ICT person supplemented by consultants with more specific knowledge, management now began looking for an experienced IT partner. A Managed Service Provider (MSP) to take care of the team’s needs on a day-to-day basis.

“Pet owners have a huge impact on the environment, often without realising it themselves. Our industry will undergo a huge transformation in the coming years and Vadigran wants to be at the forefront. We are 100% committed to carbon-neutral and sustainable products with the launch of our new Yana line and our sites are carbon-neutral as well. Furthermore, we are working to build an electric vehicle fleet. These are just a few examples of our efforts.”

CEO Vadigran Samuel Van Lathem


In Tyneso, Vadigran sought and found a reliable partner for their switch to more sustainable business processes. Implemented actions:

  • Laying additional fibre-optic cables
  • Installation of Wi-Fi routers in warehouses
  • Addition of the right access pointsInstallation of new computer devices, printers, proper backup systems, …
  • Switch to Office 365 and Microsoft Teams
  • Establishment of the right connections between different software systems
  • Provision of the right access within the BI package

With this solid foundation in place, Tyneso continued to further lighten the company’s load. “We have a monthly service contract running, so Tyneso takes care of everything. This frees us to focus on growth, digital transformation and creating added value within the company. We can work on the things that really matter to enable our business to expand and rely on Tyneso to handle the rest.”

Modernise your IT infrastructure


“Tyneso is basically an extension of our IT department. It is as if we hired another member of staff. Only in this case, that ‘extra person’ is a full team of experts, each with their own areas of expertise. A team that knows us, ensures continuity, is at home in all markets and can gear up quickly. That would be impossible to find in one single person,” Samuel explains. Tyneso also plays an important role in the further digital transformation within Vadigran. Microsoft Dynamics, for example, is scheduled to be implemented in 2023.

“We also invested in cybersecurity, of course. We’re not taking any more chances and Tyneso is totally on board with that. They are strict and protect our entire infrastructure like a guard dog. I see the improvements and am kept informed of all developments and dangers. In the future, we want to further increase our focus on staff cybersecurity awareness. As CEO, I love the peace of mind they give me. I am confident our IT is in good hands and I feel safe!”


  • Single point of contact
  • Ticketing system and clear structure
  • Time savings and nothing falling through the cracks
  • Greater peace of mind and professionalism
  • Collaboration is future-proof


Our end-to end-solutions and services are tailored to your enterprise and suitable for complex IT environments. We create connected, engaging workplaces. Safe and productive environments where people can work on any device. Anywhere, everywhere.

How can we help you?


At Tyneso we don’t think in terms of problems, so called problems are seen as opportunities to improve, to do better than before. We can provide your company with the right tailor-made IT solutions. Contact us to so we can discuss how we can help you.

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