Could your company benefit from
an IT Managed Service Provider (MSP)?

Why outsource your IT?

Think of it like accounting: it’s the core of every business, yet many companies rely on an external accounting firm. Why? Because you want to focus on your core tasks, on what sets you apart from the competition and therefore on what you’re good at. Indeed, you want to be the best in your sector and not waste time or money on supporting tasks. So having the right IT partner you can rely on is essential.

Hiring and retaining IT staff ‘in-house’ – the risks.

Or perhaps you’re more of the mindset: “What you do yourself, you do better.” Just hire a few IT employees and manage everything in-house? That’s possible. But keep in mind there’s a shortage of IT professionals; it’s even officially recognized as a bottleneck profession. Especially highly skilled IT specialists, like cybersecurity and cloud experts, are in high demand and have the luxury of choosing. They usually go for a job where they can experience various technologies, learn and grow.

Creating an attractive job offer as a non-IT company is not easy. If you manage to convince someone, great! But then comes the hardest part: keeping hold of them. If they’re recent graduates, you’ll need to provide them with the proper guidance, which you may not have time for. That means someone with experience. But in which area? Cybersecurity or fixing jammed printers? And who, at the same time, must build an IT platform where all tools work seamlessly together, report on clear dashboards and remain affordable? Mission impossible.

Working with an MSP – the advantages.

An MSP is not just a tech company, but also a human organisation with a lot of expertise. This diverse group of people with complementary skills may be exactly what your company needs. There are helpful first-line technicians who can provide new employees with the right IT materials and access. There are specialised security engineers trained in the latest security techniques. And there are project managers who keep track of your project deadlines and report with clear SLAs or KPIs.

By working with an MSP, you’re working with a team of specialists who are engaged with your company every day, and you’re automatically protected from losing knowledge or the departure of important IT staff. Do you already have strong IT professionals in-house? No problem – this can be perfectly combined with an MSP. Your in-house IT staff can focus on what they’re best at and the MSP will do the rest.

A strong MSP with good operational maturity has also developed a standard product and toolkit. This mix of software and hardware is competitively priced. After all, an MSP has competitors to contend with. Meanwhile, thanks to years of experience, these solutions have been extensively tested in diverse environments and situations. The technologies are well known from A to Z. The largest cost for an MSP is labour, so automation is the key. And can only be to your advantage.

Is an MSP the right fit for you?

Have your digital future plans often had to take a backseat to more urgent matters? Are the daily IT challenges taking up too much time? Then start looking for an MSP that suits you. As an IT partner, they will relieve you on your way to growth. The team at Tyneso is ready to support you.